Update Desktop Gold

When your AOL Desktop Aureate is fix for an update, nosotros'll button information technology through to you automatically. All you'll need to do is close and reopen your AOL Desktop Gold every couple of days to ensure you're using the most updated version. One time you lot reopen AOL Desktop Gold you'll be using the newest version available to you.

My browser is crashing in Desktop Gold

In that location can exist many reasons why your browser crashes. However, virtually of these issues tin can be fixed with a simple and quick solution. Before trying the solution below, please study this issue by using the Written report a Bug section that can be accessed by clicking the Help menu at the top.

1. Click the Edit menu at the top | Select Footprints to Articulate.
ii. Check the box next to Browser Enshroud. This option will articulate the temporary browser files which can crusade crashes.

Tip iconTo revert this option, click the Edit menu at the acme | Select Footprints to Clear and then uncheck the Browser cache box.

My Desktop Gilt shortcut icon is missing

If AOL Desktop Aureate shortcut icon is missing, endeavor the solutions listed below.

1. Create New Desktop Shortcut

a. Right click the AOL Desktop Tray Launcher icon in the System tray.

b. Select Create new desktop shortcut.

c. If the event still exists, proceed to the next step.

2. Create a shortcut from the Assist menu

a. Open up AOL Desktop Gold. if you are having trouble opening it, click First on the windows toolbar.

b. Type "%localappdata%"

c. Navigate to AOL Desktop folder

d. Double click on the AOL Desktop awarding file.

e. From the Desktop Aureate toolbar aid carte, select Create new desktop shortcut.

f. If the issue still exists, proceed to the next step.

3. Uninstall/Reinstall Desktop Gold

a. In Windows settings, go to Add/Remove programs.

b. Select AOL Desktop Gilt

c. To download the latest go to detect.aol.com/newdesktop

four. Restart your computer

a. Restart your figurer and launch Desktop Gilded.

Some or all of my accost book contacts are missing

If your AOL Desktop Gold contacts are missing, try the solutions listed below.

1. Address Book Quick Find

a. Within your address book, type in your contact using the Quick Discover search bar. At that place may be times your contact is not displayed in the same guild every bit before.

b. If the issue nevertheless exists, proceed to the next footstep.

2. Compose/Write email window

a. Open up a new electronic mail past clicking the Write push button on the toolbar.

b. Commencement typing your contacts in the write mail "to" field.

3. Bank check your contacts in webmail

a. Open a web browser and navigate to mail.aol.com.

b. Cheque to encounter if your contacts are all listed.

Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving

If you are missing items or your settings are not saving correctly, endeavour the solutions listed below.

1. Close Desktop Gold and relaunch

a. Open task manaager

b. Finish task on ALL "AOL Desktop.exe"

c. Open Desktop Gold

d. If the outcome still exists, proceed to the adjacent footstep.

ii. Restart the figurer

a. Restart your reckoner and restart Desktop Gilded

b. If the outcome nevertheless exists, continue to the next step.

three. Uninstall/Reinstall Desktop Golden

a. In Windows settings, go to Add together/Remove programs.

b. Select AOL Desktop Gold

c. To download the latest go to discover.aol.com/newdesktop

AOL Desktop Gold is slow

If AOL Desktop Gilded is running slowly, try the solutions listed below. After trying a solution, please see if the trouble with your Desktop Golden is fixed. If it's not, please continue to the next solution until the problem is stock-still.

1. Leave and restart Desktop Gilded

a. If the outcome all the same exists, proceed to the next stride.

ii. Confirm y'all are using the latest version

a. Open a browser.

b. Become to beta.aol.com

c. Click on AOL Desktop

d. On the correct of the folio you will see the latest revision number.

e. Compare that version to what is listed when you click About AOL from the Assist card.

f. If yous are on the latest version, proceed to the side by side step.

iii. Uninstall/Reinstall Desktop Gold if information technology is still working

a. Uninstall Adobe Flash Player PPAPI.

b. Uninstall Old AOL Desktop version.

Why won't Desktop Gold connect then I can get online?

Desktop Gold doesn't provide dial-up internet connectivity and tin can only be used if you already take a broadband internet connection. If you're having trouble getting online, check to see if the effect is with your internet connection.

Our help commodity, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are nevertheless unable to connect, delight contact your broadband provider for assistance.

I'm unable to install AOL Desktop Gold.

one.Check the minimum system requirements

Desktop Gold isn't compatible with versions of Microsoft Windows earlier than Windows seven. To brand sure your computer meets the minimum system requirements, refer to the system requirements section of the AOL Desktop Aureate: Downloading and Installing article.

two. Restart the figurer

If you oasis't recently restarted your computer or y'all don't restart your figurer very often, we recommend that you restart the reckoner. This helps clear the internal retentivity (RAM), which often resolves many problems.

I get prompted to update Microsoft .Internet Framework to 4.5.2.

You may go prompted during the install process to update your Microsoft .NET Framework to version 4.5.2 while installing Desktop Gold.  You should take this update because it's important for Desktop Gold to run properly. You should as well make sure that automated updates are enabled in your browser every bit these updates help to keep your computer secure. Refer to our assistance article Download or upgrade your web browser for more data.

Desktop Gold doesn't launch.

Desktop Gold may not be able to launch on your PC due to some compatibility issues with Flash Player.

1. Restart your computer.
two. Uninstall Flash Player PPAPI past accessing the Programs & Features window in the Control Panel.
3. Launch Desktop Gilded.